We're looking for an Assistant Accreditation Manager to join our Accreditation team. The role is fixed term.

What you will be doing

• Coordinate the data management and operational delivery of accreditation for The AELTC including year-round operations and all Championship venues.

• Manage and oversee the door access system and access rights across multiple venues.

• Assist in the planning and implementation of the Accreditation process for both the Qualifying Competition and The Championships ensuring all those involved have the correct access to zones and venues.

• Act as a key liaison with stakeholders (contractors, suppliers and AELTC departments) to ensure that appropriate accreditation is issued to approved persons.

• Effectively collect and manage data for accreditation ensuring procedural adherence, quality control, management, and timely delivery in accordance with the correct processes and procedures.

• Coordinate communications and documentation release plan for all contractors across all client groups.

• Liaise with external contracted providers by providing support and guidance for the submission of accreditation applications to the Wimbledon Accreditation System (WACS), including system training where required.

• Coordinate scanning operations and roll out during the year and the lead up to The Championships.

• Support staff recruitment for accreditation and other Championships staff as required.

• Plan and schedule staffing rotas for The Championships period and assist in the onboarding and training of staff.

• Coordinate the development of Accreditation policies and procedure both year-round and Championships.

• Accreditation system administrator and involvement in process reviews.

• Run ad hoc reports from multiple systems as requested.

• Chair client group brief and debrief meetings

• To perform any other duties as may be required by the Head of Security and/or the Accreditation Manager.

What part your role will play in The Championships

• Coordinate site access requirements through all phases of The Championships across multi sites for both people and vehicles.

• Manage all accreditation processes for the Qualifying Competition including data collection, printing, distribution, and issue resolution on venue.

• Oversee the accreditation perimeter offices (ACPOs) at the Qualifying Competition and The Championships.

• Assist with the management of temporary accreditation staff for the Qualifying Competition and The Championships period, including scheduling, training, and supervision.

• Support the Player Desk at the Qualifying Competition and at The Championships in matters relating to accreditation.

About You

• Previous experience of managing accreditation at a major event

• Able to lead and motivate teams in high-pressured environments

• Excellent organisation, planning and communication skills, with an ability to meet demanding deadlines

• Understanding of GDPR legislation

• Comprehensive knowledge of accreditation systems and requirements

• Can build strong working relationships quickly with a diverse group of stakeholders

• Strong and consistent attention to detail

• Discreet and can process sensitive information in the strictest of confidence

Other Information

• This role will be based at the AELTC and offers the opportunity to work from home from time to time.

• Standard year-round working hours are 9am to 5pm, Monday to Friday, with an hour for lunch, although flexibility is required to meet the demands of the job. In the lead up to, and during The Championships, extended hours and weekend working will be required.

About Us

• The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Wimbledon Lawn Tennis Championships, widely regarded as the world’s premier tennis tournament and are home to one of the world’s most prestigious tennis clubs.

• Our business has grown in recent years and we expect that success to continue. We have plans to further improve our facilities and invest in our people in future years. Our success is important to us and we are guided by our key values of Heritage, Integrity, Respect and Excellence.

• The Operations Department’s role is to prepare, plan and deliver a successful Championships in collaboration and partnership with all AELTC departments, contractors, external organisations and agencies, temporary Championships staff, officials and volunteers.

• This supports the AELTC’s goal of delivering the world’s premier tennis tournament and to support one of the world’s most prestigious tennis clubs.

 #LI-AELTC