What you will be doing

• Day to day operation and support of our on-premises runtime platform using VMWare with Windows and Linux operating systems.
• Ensuring the resilience of the runtime platform by managing our backup and disaster recovery technologies.
• Ensuring the integrity of the runtime platform by deploying appropriate technical and organisational measures.
• Administering our portfolio of cloud services on Microsoft Azure, including configuring resources, backups and database restores.
• Ensuring platform services and applications are maintained for maximum availability and performance whilst meeting capacity and security levels.
• Improving the observability of both our on-premises and cloud platforms, integrating logging and monitoring into our IT management platform.
• Planning and deploying maintenance of the runtime platform, including patches and upgrades.
• Researching, recommending and implementing new features and components of our runtime platforms as necessary to meet the needs of our applications and digital products.
• Contributing to the definition of future runtime platforms, collaborating with colleagues across the department.

What part your role will play in The Championships

• Working with third parties to integrate and maintain IT services and security across the Championships systems and network.
• Implementing enhanced controls for The Championships and promptly triage and resolve incidents in the manner associated with a real-time sporting event.

About you

• Certified Microsoft Azure Administrator with demonstrable experience.
• Certified VMWare Administrator with demonstrable experience, including knowledge of backup technologies.
• Excellent planning, organisational and delivery skills and comfortable with periods of pressure.
• Strong interpersonal and communication skills to work successfully across a broad spectrum of stakeholders including consultants, contractors and colleagues.
• Experience of configuration and administration of Microsoft 365 and Mimecast email protection
• Good working knowledge of databases, both on-premises and cloud, SQL and NoSQL.
• Experience of designing cloud and hybrid solutions, particularly around disaster recovery planning.
• Knowledge and experience of Terraform or another Infrastructure-as-code tool.
• Knowledge of information security principles including awareness of relevant cyber security tools and best practices.
• Experience of IT management software such as Solarwinds and Splunk.
• Experience of IT service management software such as Freshservice or ServiceNow.

About us

• The All England Lawn Tennis Club (Championships) Limited (AELTC) organises and stages The Championships, Wimbledon, widely regarded as the world’s premier tennis tournament, hosted on the Grounds of one of the world’s most prestigious tennis clubs.
• Our business has grown in recent years and we expect that success to continue. We have plans to further improve our facilities and invest in our people in future years. Our success is important to us and we are guided by our key values of Heritage, Integrity, Respect and Excellence.
• The IT Department's role is to provide and support IT systems and infrastructure both year-round and during The Championships. Our Championships systems include ticketing, public safety, tournament management and scoring & statistics. Our food & drink, retail and marketing systems continue throughout the year, together with systems to support the Wimbledon Museum & Tour, our Community Sports facilities in Raynes Park & Roehampton, and the management of the members' club. Application and data integration have become increasingly important to provide services for Wimbledon.com and our official apps.